Privacy Policy

1. General Information

Jeremias da Silva, registered under Tax ID No. 21.894.097/0001-01, headquartered at Av. Frei Benjamin, 840, Patagônia, Vitória da Conquista - BA, ZIP 45065-000, is committed to protecting the personal data of its customers and website visitors, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018).

This Privacy Policy describes how we collect, use, store, and protect your personal information in the context of custom furniture manufacturing and sales.

2. Data Collected

We may collect the following information:

• Identification data: Full name, Tax ID (CPF), Company Tax ID (CNPJ), company name
• Contact data: Email, phone number, address, delivery address
• Project data: Design preferences, measurements, room specifications, style preferences
• Purchase data: Product orders, custom specifications, purchase history
• Design consultation data: Photos of spaces, design requirements, color preferences
• Payment data: Information necessary for transaction processing
• Delivery data: Delivery address, installation preferences, access information
• Browsing data: IP address, browser type, pages visited

3. Purpose of Data Processing

The collected data is used to:

• Process custom furniture orders and manufacturing
• Provide design consultation and planning services
• Create custom furniture specifications based on requirements
• Coordinate manufacturing, delivery, and installation
• Maintain project documentation and specifications
• Process payments and issue invoices
• Provide customer service and after-sales support
• Manage warranty claims and maintenance
• Send product updates and new collection information (with consent)
• Comply with legal and fiscal obligations
• Improve our products and services

4. Legal Basis for Processing

Data processing is performed based on:

• Consent: When you expressly authorize the use of your data
• Contract execution: To fulfill manufacturing and delivery contracts
• Legal obligation: To comply with fiscal and commercial obligations
• Legitimate interest: For customer relationship management and service improvement

5. Data Sharing

Jeremias da Silva does not sell or commercialize personal data. We may share data only with:

• Material suppliers: For procurement and quality verification
• Logistics companies: For furniture delivery and installation coordination
• Installation partners: For professional furniture installation services
• Payment processors: For transaction processing
• Service providers: Manufacturing systems, inventory management, accounting
• Tax authorities: To comply with tax obligations
• Legal authorities: When required by law or court order

6. Data Security

We implement technical and organizational measures to protect your data:

• Encryption of payment and personal data
• Secure storage of project specifications and designs
• Access controls to customer information
• Secure manufacturing management systems
• Security system monitoring
• Regular backups and secure storage
• Employee training on data protection
• Periodic security audits
• Physical security for stored records and designs

7. Your Rights as Data Subject

Under LGPD, you have the following rights:

• Confirmation and access: Confirm the existence of processing and access your data
• Correction: Request correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: Request removal of unnecessary data
• Portability: Request data portability
• Deletion: Request deletion of data processed with consent
• Information: Obtain information about data sharing
• Revocation: Revoke consent at any time
• Opposition: Object to the processing performed

8. Cookies and Similar Technologies

We use cookies to improve your browsing experience. You can configure your browser to refuse cookies.

9. Data Retention

We retain your data for the time necessary to:

• Fulfill the purposes described in this policy
• Duration of customer relationship
• Custom furniture specifications: for warranty and future reference
• Purchase records: for warranty and fiscal purposes
• Design consultation records: for project documentation
• Legal prescription periods (generally 5 years for fiscal purposes)
• Product warranty periods
• Exercise of legal rights

After these periods, data will be securely deleted or anonymized.

10. International Data Transfer

Your data is stored and processed in Brazil. We do not perform international data transfers.

11. Minors

Our services are intended for individuals over 18 years of age. We do not intentionally collect data from minors without parental consent.

12. Changes to This Policy

This Policy may be updated periodically. Significant changes will be communicated by email or website notice.

13. Data Protection Officer (DPO)

We have appointed a Data Protection Officer responsible for ensuring LGPD compliance.

14. Contact

To exercise your rights or clarify questions:

We will respond to your requests within 15 calendar days, extendable by another 15 days with justification.

15. Applicable Law and Jurisdiction

This Policy is governed by the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018 (LGPD). The jurisdiction of Vitória da Conquista/BA is elected to resolve any disputes.

Last updated: December 2025